Reference

What Governs Your zi777 Account

These terms set out the rules between you and zi777 covering account registration, deposits, withdrawals, and how we handle disputes. Access to our platform depends on local law and is available only where permitted in your region.

Account Registration RulesDeposit & Withdrawal ConditionsDispute Resolution ProcessAccount Suspension Policy
zi777 What Governs Your zi777 Account
ACCOUNT PROTECTION

How We Protect Your Account

Your account security and data sit at the centre of how we operate. We apply standard encryption across login, transactions, and account data storage. When you request changes to your account — such as updating your registered mobile number or payment method — we verify your identity before processing anything. Account data is retained in line with applicable law and our internal retention schedule; you can request a summary of what we hold at any time through support.

Data Handling

We collect only the information needed to operate your account — registration details, transaction history, and contact data. Nothing is sold or shared beyond what law requires.

Cookie Use

Our platform uses session and functional cookies to keep your account active and remember your preferences. You can manage these through your browser settings at any time.

Account Security

Two-step verification is available on your account. We recommend enabling it via your registered mobile number to prevent unauthorised access.

Requesting Changes

To update personal details or dispute a transaction, contact support with your account ID. We aim to confirm receipt and begin review promptly after your request.

TERMS ASSISTANCE

Reach Us About These Terms

If any part of these terms is unclear or you have a question about how a condition applies to your account, our support team can walk you through it. Queries about account suspension, withdrawal holds, or payment disputes are handled through the same channels.

Live Chat Chat with our team directly from the account dashboard for questions about specific term conditions or account actions.
Email Support Send a written query to our support address for anything that requires a documented response or formal account review.
Account Help Centre The Easy Account Help section covers the most common terms questions — check there first for a faster answer.

Common Questions About These Terms

These answers cover the questions we hear most often about how our terms apply to everyday account actions.

No. Each person may hold only one account. Creating duplicate accounts is a breach of these terms and may result in all associated accounts being closed.

Deposits are processed as wagers under these terms. Refunds are not available once a deposit is confirmed. Disputes about failed or duplicate transfers are handled through support.

Contact support with a written request from your registered contact details. We will process the closure and confirm once complete, subject to any outstanding balance being settled.

We will notify you before any material change takes effect, using your registered contact details. Continuing to use your account after notification means you accept the updated terms.

These terms are governed by the laws applicable to your jurisdiction. Access to the platform depends on local law and is available only where permitted in your region.

Raise a dispute through our support channels with your account ID and the relevant transaction reference. We will review and respond in line with our standard process.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.