What We Collect and Why
When you open an account with us, we collect the information needed to verify your identity and process your payments. That means your name, contact details, and the wallet references tied to your JazzCash, Easypaisa, or Raast transactions. We also log device and session data —
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your IP address, browser type, and how you navigate the lobby — to keep your account secure and to meet our obligations under applicable law. We do not sell your personal data to third parties, and we do not share it beyond what is needed to
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process a withdrawal or respond to a support query. Payment data handled through JazzCash, Easypaisa, and Raast is processed within those platforms' own secure environments; we hold only the transaction reference, not your full wallet credentials. If you contact our support team, the content of that
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exchange is stored for quality and compliance purposes. Data linked to your account is retained for as long as your account is active and for the period required by the laws of the jurisdiction where we operate. Where local law in Pakistan requires additional disclosure or
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specific data-handling steps, we follow those requirements. Access to your stored data is limited to authorised personnel only.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.